Top customer Comments

I trust everything was to your satisfactory with your Steam Replicas Mamod steam engine you ordered?  I was wondering if you can help me improve our services by taking 2 minutes of your time to answer the following questions to your best of knowledge. 

There is no price to be won, but what you'll get from me is my warmest thank you.

 

You might like to have a look at the website first:  www.steamreplicas.co.uk

 

Here goes (please put your answers next to the questions)

 

1. Did you receive everything in order and met your expectations?

Yes the steam engine toy model was to my expectations.
 

2. Did you buy from Steamreplicas because you felt the website looked professional / friendly?

Yes, I was expecting a clear buying proposition when I had seen the web site.  Your answers by phone clinched it for me.
 

3. Did the low prices encourage you to buy from Steamreplicas?

Yes, I felt that they were a good sign that you were trying hard to meet my expectations.  I bought the Kit for my 13 year old son's Xmas present.  I used to have a Mamod static and so, when I have the opportunity, I will maybe buy one for myself/ my other son.  Your clear and informative web site looks so far to be a key part of my developing 'fleet'.
 

4. Was the shopping cart friendly to use?

Yes
 

5. Did you mind you had to write your details twice in shopping cart?

That could have been a problem but, as I knew I am dealing with a bespoke seller, I wasn't put off.
 

6. Do you remember how you found the Steamreplica website?

I Googled Mamod and found their web site.  I then followed the links to their UK dealers.  I looked at most of the sites but felt that yours was the most promising.
 

7. If search engine which one and what search term did you use?

See answer 6 above.
 

8. Would you buy from Steamreplicas again if you had the need to?

Nobody needs a steam replica!  However, I hope that my son and his brother as well as me will have good times with the toy Kit you sold us and that I will be buying more.  I will definitely look at you and, unless your helpful business style changes, I would prefer to deal with you.
 

9. Do you think Steamreplicas needs to add anything to the website?

As a first time buyer my concern was that the Kits may be too difficult to assemble.  A new section dealing with 'FAQs for Kits' may be a useful idea as many people may be put off by such concerns.
 

10. Anything you would like to add that would help us help other customers?

Apart from what I have already written? No!  I hope that you have a prosperous and successful Xmas 2006 and Year 2007.

 

You are a star if you reached this far.